MediacomConnect 11.2.05

The MediacomConnect MobileCare app is a cutting-edge customer service tool that provides convenient access to your account anytime, anywhere, eliminating the need for phone calls. With a simple click, you can effortlessly view your bill, check for outages, troubleshoot, and much more! Explore the impressive features of MediacomConnect MobileCare below:

Account & Billing

• View your current billing statement
• Make payments
• Save payment methods for future use
• Update payment methods
• Locate payment centers

Internet Data Usage

• Monitor your Internet service level
• Track your Internet data usage allowance
• Review your Internet data usage history
• Manage your WiFi connection

Outage Check

• Determine if there are any service interruptions in your area for TV, Internet, and Phone

Appointment Manager

• Stay informed about upcoming service appointments

Technical Support

• Effortlessly refresh your modem or cable box to resolve Internet or TV issues
• Access handy how-to guides and FAQs related to your TV, Internet, and Phone services

Notifications

• Receive reminders for upcoming service appointments
• Stay updated on account changes and billing updates
• Never miss a bill due date with timely reminders

Communications

• Engage in live chat with a knowledgeable customer service agent
• Enroll in text messaging alerts for important updates
• Provide valuable customer feedback to enhance the service experience
• Connect directly to an agent with one-touch dialing

Note: To register and utilize the MediacomConnect MobileCare app, an active Mediacom account is required.